LAST UPDATED: August 18, 2026.
This Refund Policy applies to purchases made through the BINGOLIGHTNING platform operated by Flowbyte Systems Inc.
By making a purchase through our platform, you acknowledge and agree to the terms of this Refund Policy.
Company Name: Flowbyte Systems Inc.
Registration Number: 20261157337
Registered Address: 1434 Spruce St Downtown Suite 126, Boulder, CO 80302, United States
BINGOLIGHTNING provides digital entertainment services and game-related digital products.
Purchases made through the platform may provide users with access to digital features, virtual items, game content, or other digital entertainment products.
Because these products are delivered digitally, certain purchases may be considered completed once the digital product or benefit has been delivered to the user's account.
We generally do not provide refunds for digital products or digital content that have already been successfully delivered and used, except where required by applicable law or where a refund is otherwise approved under this Refund Policy.
However, customers may contact us to request a review of a transaction in the following circumstances:
If you believe that you have been charged more than once for the same purchase, or that you were charged an incorrect amount, please contact us with the relevant transaction information.
After reviewing the transaction, we may issue a refund for the duplicate or incorrect charge where appropriate.
If your payment was successfully completed but the purchased digital product, virtual item, or game-related benefit was not delivered to your account, please contact customer support.
We will review the transaction and, where the purchase cannot be successfully delivered or otherwise resolved, we may provide the appropriate remedy, which may include re-delivery of the digital product or a refund.
If you believe that a transaction was made without your authorization, please contact us as soon as possible.
We may request transaction details and other information reasonably necessary to investigate the transaction.
Where an unauthorized transaction is confirmed, we will take appropriate action in accordance with applicable laws, payment network rules, and our internal procedures.
Customers should also contact their payment provider promptly if they believe their payment credentials have been compromised.
To request a refund or transaction review, please contact our customer support team and provide, where available:
Providing accurate transaction information will help us review your request more efficiently.
Each refund request is reviewed based on the individual circumstances of the transaction.
We may review payment records, account activity, transaction history, delivery records, and other relevant information before determining whether a refund is appropriate.
We reserve the right to decline refund requests where the digital product was successfully delivered and used, where the transaction does not qualify under this policy, or where there is evidence of abuse, fraud, or misuse of the refund process.
Nothing in this Refund Policy limits any mandatory rights that consumers may have under applicable law.
If a refund is approved, the refund will generally be processed back to the original payment method used for the transaction.
The time required for the funds to appear in your account may vary depending on the payment provider, card issuer, bank, or other financial institution.
Flowbyte Systems Inc. does not control the processing time of third-party financial institutions.
Before initiating a payment dispute or chargeback, customers are encouraged to contact our customer support team so that we can investigate and attempt to resolve the issue.
We take payment disputes seriously and will provide relevant transaction information to payment processors or financial institutions where appropriate.
Nothing in this section prevents a customer from exercising any rights available under applicable law.
Flowbyte Systems Inc. may update or modify this Refund Policy from time to time.
Any changes will become effective when the updated policy is published on the BINGOLIGHTNING website.
If you have questions about this Refund Policy, a purchase, or a refund request, please contact our customer support team through the contact information provided on the BINGOLIGHTNING website.
Flowbyte Systems Inc.
1434 Spruce St Downtown Suite 126
Boulder, CO 80302
United States
Registration Number: 20261157337
Email: [email protected]